Start with the property.
Your town, the type of home and anything you know about its roof. Approximate information is useful; there is no need to guess.
Describe the concern.
Explain where you noticed water or visible damage and when it began. Separate what you have seen from what you think might be causing it.
Mention earlier work.
Previous patches, a past replacement or a chimney repair can be useful context. Share any records or photographs you already have.
Ask for the scope.
Discuss the assessment, proposed work, materials and how unexpected conditions would be addressed. Confirm timing and the written estimate directly.
Keep your feet on the ground.
Use photographs from safe, accessible areas. Leave roof access and diagnosis to a professional.
Start your project