The details.
Made clear.
A guide to the practice’s published appointment and purchase policies.
Read the full policy on the official website before booking. This summary introduces the main points.
Give 48 hours’ notice.
Change or cancel appointments through the link in your original Acuity confirmation email. The practice says social media messages do not count as a cancellation.
Complete required forms.
Intake and consent forms must be completed before your appointment. Incomplete forms can require rescheduling and a fee.
Late changes and missed visits.
The published policy lists fees that vary by appointment type and requires a card on file. Read the official policy for the complete current terms and contact the practice if illness or an emergency affects your visit.
Skincare, packages and gift cards.
The practice lists skincare purchases as final sale. It also describes package and gift card restrictions, including no refunds or exchanges. Check the full terms before purchasing.
Speak with the practice.
For an illness-related scheduling issue, the published policy gives (207) 579-6007. For routine appointment changes, use your booking confirmation.