You do not need to arrive with every answer. A few clear points will help explain why you are getting in touch.

1. Name the reason for the conversation.

Are you preparing for a return, looking for help with bookkeeping or trying to understand a report? Describe what brought the question to your attention. If there is a particular deadline, mention it.

2. Describe what happens today.

Who keeps the records? What software do you use? Which responsibilities are already handled by someone else? A short explanation gives an accountant context for the support you need.

Try putting it this way

“Here’s how we do it now.
Here’s where I need help.”

3. Share what makes a meeting easier.

A preferred language, an office location and a useful time to be contacted can all make the next step simpler. Mary’s practice lists English, Mandarin and Cantonese, with offices in Malden and Quincy.

Leave document sharing for the next step.

A first inquiry can stay brief. Ask the office which records are needed and how they should be shared securely. Scope, timing and fees should be agreed before work begins.

Editorial sample created by Muyinza Media for this design. General preparation content, not financial, tax or legal advice and not a firm-authored publication.